Fair Vintage customer journey

Choose the right first step.

Not every seller is ready to post valuables immediately. Start with the route that matches your confidence level and the amount of information you already have.

Fair Vintage pays 80% to 95% of the gold value, with no fees. Your exact percentage is confirmed in your written offer before you decide.

80% to 95% of the gold value. No fees.

Choose a gold price locked by agreement and confirmed in writing before sending, or the average gold price in GBP between 9am and 5pm UK time on the day your parcel arrives.

See exactly what we pay for gold

Gold payout policy effective 2026-10-15.

Choose a route Compare valuation types

Send photographs first

For one item, a small group, or a seller who wants an initial discussion before sharing a postal address.

Request an initial assessment Discuss a collection

For executors, families and downsizers with many pieces, mixed materials, boxes, paperwork or uncertainty.

Plan a collection review Request an insured label

For sellers ready to send items for a written, no-obligation assessment using the existing label workflow.

Request a label

How to choose

Use photographs first when you are still identifying the item, comparing an existing offer or deciding whether it is worth posting. Use the collection route when there are many items and you need a numbered overview. Use the label route when you are ready for physical inspection.

Fair Vintage should not turn early research into a forced postal-label funnel. A clearer starting point helps customers avoid sharing more personal information than the current step needs.

What happens after an enquiry

A photograph-first enquiry can support an initial discussion, but it is not a certified appraisal and may not produce a binding offer. Physical inspection, testing and market context may still be needed.

If you request a label, the existing workflow collects the details needed to send and return a parcel. The website only counts a lead after the relevant workflow confirms a successful submission.

Useful tools before you enquire

Gold content value calculator for educational metal-content calculations.
Jewellery valuation comparison for insurance, probate, auction and trade-buyout context.
Collection inventory builder for executors and families.

Helpful first, commercial second.

The goal is to help sellers choose the right next step: learn with tools, send photographs for an initial discussion, organise a collection, or request an insured posting label when ready.

Send photographs Request a label