Most online valuers send a one-line offer and hope you take it. We work the way an auction house would — itemise, research, photograph, explain — except you don't pay commission, you don't wait three months, and nobody tries to talk you down.
Fair Vintage pays 80% to 95% of the gold value, with no fees. Your exact percentage is confirmed in your written offer before you decide.
Choose a gold price locked by agreement and confirmed in writing before sending, or the average gold price in GBP between 9am and 5pm UK time on the day your parcel arrives.
See exactly what we pay for goldGold payout policy effective .
Tell us roughly what you have — a sentence is fine. We'll email you a free prepaid, tracked, and insured shipping label the same working day.
Print the label, attach it to any sturdy box or jiffy bag, and you're ready to go. No special packaging required — just make sure your items are wrapped securely inside.
Wrap each item carefully in tissue paper or bubble wrap to keep it safe in transit. Drop the parcel at any Royal Mail or Post Office point — usually with a Royal Mail QR code, so there's nothing to print.
If your packed parcel will be larger than 45 × 35 × 16 cm, please contact us before sending it and we'll arrange the correct postage option for you.
The moment the courier scans the parcel, you're insured up to £5,000 and a confirmation email lands in your inbox. You can track it live in your dashboard.
The moment your parcel arrives, we email you two things: your unique parcel code and the time your parcel will be opened and documented.
Every item is filmed and photographed as it comes out. The footage is saved and time-stamped — we'll send you a link that jumps straight to your moment.
The recording is private — it's your record, not a public broadcast. Nothing is opened behind closed doors: you get a clear, time-stamped account of exactly what arrived and the condition it was in, and that record backs the itemised written valuation that follows.
Your parcel is split across the relevant desks: jewellery, watches, ceramics & glass, coins, art, and so on. Each specialist writes a one-paragraph note on every piece — what it is, what it isn't, and the reasoning behind the figure they've quoted.
For pieces over £1,000, two specialists must independently agree before the valuation is sent.
You receive an itemised PDF with every piece — photograph, write-up, and price. Tick the items you'd like to sell. Decline anything. We don't bundle, we don't pressure, and we never send a single number.
Anything you decline is returned, free, in the same insured packaging within 5 working days.
Bank transfer, sent within 72 hours of accepting your final valuation. Our 72-hour clock starts when you accept your valuation — if the money's late, we add 3%, written into the contract.
A small thing, but: you can ring the specialist who handled your pieces. They'll tell you about each one. Most people find that bit nice.
Your parcel code sent in advance. Every item filmed and photographed as it comes out.
The footage jumps straight to your moment — saved permanently and sent to you.
Every item is filmed and photographed as it comes out, and logged against your parcel code.
Payment within 72 hours of your acceptance. Late payouts cost us money. Written into the contract you sign.
Tracked, insured to £5,000 — both ways. Always free. From the day you post to the day your items come back.
Every piece, every reason, in plain English. No bundling. No single number with no explanation.
No obligation. No commitment. No specialist knowledge required from you. If you don't like the offers, your things come straight back — free.
WhatsApp or email photographs before posting valuables. Our office landline takes WhatsApp messages and calls on 01234 815116.